BSB40515 – Certificate IV in Business Administration


  • Self paced
  • On the job/Online
  • Full support
  • Flexible payment options available
The Certificate IV in Business Administration will help students gain skills and confidence for employment in an office administration role.


The Certificate IV in Business Administration is a nationally recognised accredited course designed to help students gain skills and knowledge that will enhance employment prospects in an office administration role. The course runs over 24 months although this will depend on the skills and experience of the student. We offer the course On The Job or online. A workplace mentor/supervisor will also be appointed to assist on the job students.

Entry requirements: Satisfactory performance in a skills test, any Certificate III in a business related area, employment in an administrative role, or desire for employment in an administrative role.

In support of your enrolment, we allocate study days with a trainer/assessor and students also have complimentary access to our computing courses. You will also have access to Career Boss’ training website where all resource, reference and assessment material is provided.

The following is a list of all course units available through Career Boss. Certificate IV in Business Administration requires you to complete the following:

    • 5 Elective Units must be selected from the Group A units listed below
    • 5 Elective units may be selected from the Group A or Group B units listed below, or any currently endorsed Training Package or accredited course at the same qualification level
    • If not listed below, 1 elective unit may be selected from either a Certificate III or Diploma qualification
    • BSBITU307 Develop keyboarding speed and accuracy cannot be selected as an elective unit for this qualification
    • Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome



BSBADM401 Produce complex texts from shorthand notes

BSBADM405 Organise meetings

BSBADM406 Organise business travel

BSBADM411 Produce complex texts from audio transcription

BSBFIA401 Prepare financial reports

BSBINM401 Implement workplace information system

BSBITA401 Design databases

BSBITU401 Design and develop complex text documents

BSBITU402 Develop and use complex spreadsheets

BSBITU404 Produce complex desktop published documents

BSBWRT401 Write complex documents 



BSBADM407 Administer projects

BSBADM409 Coordinate business resources

BSBCMM401 Make a presentation

BSBCUS401 Coordinate implementation of customer service strategies

BSBCUS402 Address customer needs

BSBEBU401 Review and maintain a website

BSBFIA402 Report on financial activity

BSBINN301 Promote innovation in a team environment

BSBITS401 Maintain business technology

BSBMKG413 Promote products and services

BSBMKG414 Undertake marketing activities

BSBMED401 Manage patient record keeping system

BSBREL401 Establish networks

BSBRES401 Analyse and present research information

BSBRSK401 Identify risk and apply risk management processes

BSBSUS301 Implement and monitor environmentally sustainable work practices

BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements