BSB40215 Certificate IV in Business


  • Self paced
  • On the job/Online
  • Full support
  • Flexible payment options available
The Certificate IV in Business is designed to help students gain skills and knowledge that will enhance employment prospects in an office support role.


The Certificate IV in Business is a nationally recognised accredited course designed to help students gain skills and knowledge that will enhance employment prospects in an office support role. The course runs over 24 months although this will depend on the skills and experience of the student. We offer the course On The Job or online. A workplace mentor/supervisor will also be appointed to assist on the job students.

Entry requirements: Satisfactory performance in a skills test, any Certificate III in a business related area, employment in an administrative role, or desire for employment in an administrative role.

You will gain the following skills: organising meetings, coordinating business resources, implementing information and customer service standards, designing, developing and writing complex documents, promoting innovation, promoting products and services, establishing networks and monitoring workplace health and safety and sustainability.

In support of your enrolment, we allocate study days with a trainer/assessor and students also have complimentary access to our computing courses. You will also have access to Career Boss’ training website where all resource, reference and assessment material is provided.

This course meets the national standards as per the NTF National Training Framework, the AQF Australian Qualifications Framework and the Australian Quality Training Framework

The following is a list of all course units available through Career Boss. Certificate IV in Business requires you to complete the following:

    • Core Unit (mandatory)
    • 11 Elective Units selected from the Elective units below
    • A maximum of 1 unit may be selected from a Certificate II or 2 units from a Certificate IV qualification


BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements



BSBADM405 Organise meetings

BSBADM409 Coordinate business resources

BSBCMM401 Make a presentation

BSBCUS401 Coordinate implementation of customer service strategies

BSBCUS402 Address customer needs

BSBCUS403 Implement customer service standards

BSBCON401 Work effectively in a business continuity context

BSBEBU401 Review and maintain a website

BSBFIA402 Report on financial activity

BSBINN301 Promote innovation in a team environment

BSBIPR401 Use and respect copyright

BSBIPR402 Protect and use new inventions and innovations

BSBIPR403 Protect and use brands and business identity

BSBIPR404 Protect and use innovative designs

BSBIPR405 Protect and use intangible assets in small business

BSBITA401 Design databases

BSBITS401 Maintain business technology